Build Complete Free Call Center Asterisk Issabel VoIP.
Complete inbound and outbound call center deployment, including data input forms integration.
★★★★★ 4.2
(601 reviews)
2 hours of content
What you'll learn
- Start an interesting career in the high-demand call center sector.
- Learn how to configure a whole conventional commercial call center using Open Source technologies.
- Take your business to the next level by creating your own call center.
- Implement Inbound Outbound campaigns.
- Integrate your CRM program with a call center.
- Use Predictive Dialer to load a CSV list of customers and disseminate calls.
- Activate the Incoming POP screen with the customer's name and contact information.
- Understand Issabel Call Center Reports
- Investigate the Supervisor level Features.
Covers configuring an inbound and outbound call center with Asterisk and Issabel, including CRM integration, predictive dialing from CSV lists, pop-up screens, reports, and supervisor features. Learners can deploy an open-source VoIP call center and manage campaign workflows.
Who this course is for
IT professionals or business owners who want to set up and operate an open-source call center.
#asterisk
#issabel
#voip
#call-center
#crm
#predictive-dialer